F.A.Q
Frequently Asked Questions
Beginning November 1, 2025, our pricing will be updated to reflect the rising costs of providing Title 24 compliance services, including the increase in registration fees charged by CHEERS earlier this year. Single-family reports will increase to $375 (from $350), express orders to $500 (from $475), and basic revisions to $75 (from $65).
We’ll continue to cover plan-check comments free of charge when designs have not changed and the issue is due to our error. Reports will still include our one-day turnaround (for orders received and paid before 3:30 PM) and registration remains through CHEERS for sign-off. Orders submitted before October 31 will be billed at current pricing.
Our flat rate is $375 for Single Family Residence or Accessory Dwelling Unit (ADU) reports—whether it's for an addition or new construction.
- Multifamily projects (up to three stories) are $750 per building.
- Same Day Service is available for an additional $125 (total: $500 for SFR/ADU) if the order is placed by 11:00 AM. Select the Express option at checkout to expedite delivery.
- HERS registration, if required, is included at no extra cost.
- This does not include any additional fees that may be required from CHEERS to sign the report.
For Nonresidential or High-Rise Residential projects (buildings with more than three stories of conditioned space), please use our Commercial Title 24 Quote Form to receive an instant, customized price.
Please note pricing updates as of November 1st, see above.
For new buildings, we will need floor plans with North arrow, all exterior wall, window and door dimensions, as well as elevations/sections. For addition/ remodel projects please also include demo or as-built plans with all existing to remain window and door sizes and those being removed. We prefer the plans to be in PDF format.
We accept Visa, Mastercard, and American Express.
We prefer to work with architects and designers directly. Having your Title 24 Services outsourced to nrgcompliance.com can be a great profit center for your firm. We charge you a flat rate, and you charge whatever profit you want above that.
If you would like your clients to pay the bill directly, please forward them your payment links/emails and have them pay through there.
The CF1R is a Certificate of Compliance that outlines the building features and energy specifications required to meet California’s Title 24 energy code. This form is generated electronically and will be emailed to you, signed by one of our Title 24 consultants.
Before we can finalize and send the registered report, you will need to sign the form on the CHEERS registry. You will receive an email from CHEERS asking you to sign the report.
Please note that signing the form on CHEERS requires a CHEERS account and may require additional fees to activate your account with CHEERS. Any charges from CHEERS are not associated with NRG as CHEERS is a third-party website required for all T24 report registrations.
CHEERS (California Home Energy Efficiency Rating Services) is California’s official online registration platform for Title 24 compliance documents (e.g., CF1R, CF2R, CF3R). It’s used by builders, contractors, architects, energy consultants, and HERS raters to register and verify energy code compliance
Account Inactive?
If you’re new to CHEERS and your account status is “inactive,” it typically means your CHEERS account wasn’t activated, or you haven’t set up your digital signature—a required step before signing any compliance document. Please reach out to CHEERS customer support to get assistance with activating our account.
New Subscription Fees (effective March 1, 2025):
As of March 1, 2025, CHEERS implemented a $8/month subscription fee for users signing compliance documents in a builder or contractor capacity. Please note:
- This fee is charged directly by CHEERS and is not associated with NRG Compliance. Our pricing does not include this subscription, as CHEERS is a separate company.
- Architects, designers, and homeowners are only required to pay the fee if they are listed as the builder or contractor on the project.
- If you fall into one of these categories and are still being prompted to pay the subscription fee, it likely means your CHEERS account is incorrectly set up as a builder/contractor.
To correct this, please contact CHEERS customer support and request that your account role be updated accordingly.
CHEERS customer support:
1.800.424.3377 · help@cheers.org
We’re happy to revise your report to address any plan check comments—at no additional cost—as long as the information provided on the order form was accurate and the plans have not changed since the order was placed.
If there are design changes or inaccuracies in the original submission, a revision fee may apply.
We can update your report to reflect revised or redlined plans. Please submit a revision request here. Base price for revisions starts at $65.
For residential projects there are 3 types of forms that may be required for the project:
• CF1R [Certificate of Compliance] - NRG Compliance provides
• CF2R [Certificate of Installation] - Completed by provided by builder/installing contractor
• CF3R [Certificate of HERS Verification] - Completed by HERS Rater
List of certified HERS Raters can be found here HERS Rater
Yes! The quickest and simplest way to submit your floor plan is by taking a clear photo with your smartphone or having the pages scanned at a FedEx/Kinko’s. Then, you can upload them via our website order form. Please note, we do not accept plans by mail.
This is a server error when uploading files that are very large and the browser timed out, or no file was attached. The order form will not be submitted without a file attached or if the file is over 32mb. If this happens, try sending it one more time and make sure the file is uploaded completely, and you received an email confirmation before leaving our site. If you have a file larger than 32mb, you can send us an email with your plans.
We will provide the report in 8.5x11" pdf and a 24x36" PNG image file for inserting into AutoCAD for full size printing at no extra cost.
If you prefer the full-size sheets in pdf, http://pngpdf.com/ works great for converting in under a minute.
We are open Monday- Friday 9am to 4pm
Orders must be submitted and paid for before 3:30pm to be sure we can complete our standard next business day turnaround.
Express orders must be paid for by 11:00 am to be completed same day. Any express orders placed after 11:00 am will be completed by 9:00am the following day.
Your Title 24 report will start to be processed within hours of receiving your order and payment. The completed Title 24 report will be emailed to you in a pdf format as well as image files for inserting into your plan set for building permit submittal. Due to our fast turnaround and customer receiving the completed Title 24 reports digitally, we cannot cancel/refund the order once our work is complete. If for any reason you need to cancel your order, please send an email to nrg@nrgcompliance.com within 4 hours of order submission to cancel.
Please use the Addition order form. Garage conversions to ADUs are considered additions under the energy code, even if the structure is detached.
If the ADU were entirely detached new construction, then you would use the New Home form instead.
Definition of Addition (per Title 24):
An addition is any change to a building that increases conditioned floor area and conditioned volume. It also includes any change that increases the floor area and volume of an unconditioned building governed by Title 24, Part 6.
Yes, please click the Commercial Title 24 Quote button on the top menu to get an instant quote by email.
We provide the NRCC Certificate of Compliance forms required to obtain permits for nonresidential lighting projects. If your project is already permitted and construction is complete, you may need NRCI (Inspection) and NRCA (Acceptance Testing) forms—please note that we do not provide these on-site services.
You can reach us in several ways:
- Live Chat: Available during business hours via the chat icon at the bottom right of our website.
- Phone: (707) 237-6957
- Email: nrg@nrgcompliance.com
Privacy Policy:
We respect your privacy. We do not sell or share your information with third parties. All payments are securely processed through Stripe, and no credit card information is stored on our servers to ensure your data remains protected.